Google and the dangerous pursuit of ‘equality’

The world just got more dangerous, and I’m not talking about N Korea and Trump.

Google just sacked an employee because he openly suggested that men and women, (not all, but some, and there is an overlap, and …) might tend to have different preferences in some areas and that could (but not always, and only in certain cases, and we must always recognize and respect everyone and …) possibly account for some of the difference in numbers of men and women in certain roles (but there might be other causes too and obviously lots of discrimination and …. )

Yes, that’s what he actually said, but with rather more ifs and buts and maybes. He felt the need to wrap such an obvious statement in several kilometers thick of cotton wool so as not to offend the deliberately offended but nonetheless deliberate offense was taken and he is out on his ear.

Now, before you start thinking this is some right-wing rant, I feel obliged to point out just how progressive Futurizon is: 50% of all Futurizon owners and employees are female, all employees and owners have the same voting rights, 50% are immigrants and all are paid exactly the same and have the same size offices, regardless of dedication, ability, nature or quality or volume of output and regardless of their race, religion, beauty, shape, fitness, dietary preferences, baldness, hobbies or political views, even if they are Conservatives. All Futurizon offices are safe zones where employees may say anything they want of any level of truth, brilliance or stupidity and expect it to be taken as absolute fact and any consequential emotional needs to be fully met. No employee may criticize any other employee’s mouse mat, desk personalisation or screen wallpaper for obvious lack of taste. All employees are totally free to do anything they choose 100% of the time and can take as much leave as they want. All work is voluntary. All have the same right to respectfully request any other employee to make them coffee, tea or Pimms. All employees of all genders real or imagined are entitled to the same maternity and paternity rights, and the same sickness benefits, whether ill or not. In fact, Futurizon does not discriminate on any grounds whatsoever. We are proud to lead the world in non-discrimination. Unfortunately, our world-leading terms of employment mean that we can no longer afford to hire any new employees.

However, I note that Google has rather more power and influence than Futurizon so their policies count more. They appear (Google also has better lawyers than I can afford, so I must stress that all that follows is my personal opinion) to have firmly decided that diversity is all-important and they seem to want total equality of outcome. The view being expressed not just by Google but by huge swathes of angry protesters seems to be that any difference in workforce representation from that of the general population must arise from discrimination or oppression so must be addressed by positive action to correct it. There are apparently no statistically discernible differences in behavior between genders, or in job or role preference, so any you may have noticed over the time you’ve been alive is just your prejudice. Google says they fully support free speech and diversity of views, but expression of views is apparently only permitted as long as those views are authorized, on penalty of dismissal.

So unless I’m picking up totally the wrong end of the stick here, and I don’t do that often, only 13% of IT engineers are women, but internal policies must ensure that the proportion rises to 50%, whether women want to do that kind of work or not. In fact, nobody may question whether as many women want to work as IT engineers as men; it must now be taken as fact. By extension, since more women currently work in marketing, HR and PR, they must be substituted by men via positive action programs until men fill 50% of those roles. Presumably similar policies must also apply in medical bays for nursing and other staff there, and in construction teams for their nice new buildings. Ditto all other genders, races, religions; all groups must be protected and equalized to USA population proportions, apparently except those that don’t claim to hold sufficiently left-wing views, in which case it is seemingly perfectly acceptable to oppress, ostracize and even expel them.

In other words, freedom of choice and difference in ability, and more importantly freedom from discrimination, must be over-ruled in favor of absolute equality of diversity, regardless of financial or social cost, or impact on product or service quality. Not expressing full and enthusiastic left-wing compliance is seemingly just cause for dismissal.

So, why does this matter outside Google? Well, AI is developing very nicely. In fact, Google is one of the star players in the field right now. It is Google that will essentially decide how much of the AI around us is trained, how it learns, what it learns, what ‘knowledge’ it has of the world. Google will pick the content the AI learns from, and overrule or reeducate it if it draws any ‘wrong’ conclusions about the world, such as that more women than men want to be nurses or work in HR, or that more men than women want to be builders or engineers. A Google AI must presumably believe that the only differences between men and women are physical, unless their AI is deliberately excluded from the loudly declared corporate values and belief sets.

You should be very worried. Google’s values really matter. They have lots of influence on some of the basic tools of everyday life. Even outside their company, their AI tools and approaches will have strong influence on how other AI develops, determining operating systems and platforms, languages, mechanisms, interfaces, filters, even prejudices and that reach and influence is likely to increase. Their AI may well be in many self-driving cars, and if they have to make life or death decisions, the underlying value assumptions must feature in the algorithms. Soon companies will need AI that is more emotionally compliant. AI will use compliments or teasing or seduction or sarcasm or wit as marketing tools as well as just search engine positioning. Soon AI will use highly expressive faces with attractive voices, with attractive messages, tailored to appeal to you by pandering to your tastes and prejudices while thinking something altogether different. AI might be the person at the party that is all smiles and compliments, before going off to tell everyone else how awful it thinks you are. If you dare to say something not ‘authorized’, the ultra-smart AI all around you might treat you condescendingly, making you feel ashamed, ostracized, a dinosaur. Then it might secretly push you down a few pages in search results, or put a negative spin on text summaries about you, or exclude you from recommendations. Or it might do all the secret stuff while pretending it thinks you’re fantastic. Internal cultural policies in companies like Google today could soon be external social engineering to push the left-wing world the IT industry believes in – it isn’t just Google; Facebook and Twitter are also important and just as Left, though Amazon, Samsung, IBM and other AI players are less overtly politically biased, so far at least. Left wing policies generally cost a lot more, but Google and Facebook will presumably still expect other companies and people to pay the taxes to pay for it all. As their female staff gear up to fight them over pay differences between men and women for similar jobs, it often seems that Google’s holier-than-thou morality doesn’t quite make it as far as their finances.

Then it really starts being fun. We’ll soon have bacteria that can fabricate electronic circuits within themselves. Soon they’ll be able to power them too, giving the concept of smart yogurt. These bacteria could also have nanotechnology flagella to help them get around. We’ll soon have bacterial spies all over our environment, even on our skin, intercepting electronic signals that give away our thoughts. They’ll bring in data on everything that is said, everything that everyone even thinks or feels. Those bacteria will be directly connected into AI, in fact they’ll be part of it. They’ll be able to change things, to favor or punish according to whether they like what someone believes in or how they behave.

It isn’t just right-wing extremists that need to worry. I’m apparently Noveau Left – I score slightly left of center on political profiling tests, but I’m worried. A lot of this PC stuff seems extreme to me, sometimes just nonsense. Maybe it is, or maybe I should be lefter. But it’s not my choice. I don’t make the rules. Companies like Google make the rules, they even run the AI ethics groups. They decide much of what people see online, and even the meaning of the words. It’s very 1984-ish.

The trouble with the ‘echo chambers’ we heard about is that they soon normalize views to the loudest voices in those groups, and they don’t tend to be the moderates. We can expect it will go further to the extreme, not less. You probably aren’t left enough either. You should also be worried.

Google v Facebook – which contributes most to humanity?

Please don’t take this too seriously, it’s intended as just a bit of fun. All of it is subjective and just my personal opinion of the two companies.

Google’s old motto of ‘do no evil’ has taken quite a battering over the last few years, but my overall feeling towards them remains somewhat positive overall. Facebook’s reputation has also become muddied somewhat, but I’ve never been an active user and always found it supremely irritating when I’ve visited to change privacy preferences or read a post only available there, so I guess I am less positive towards them. I only ever post to Facebook indirectly via this blog and twitter. On the other hand, both companies do a lot of good too. It is impossible to infer good or bad intent because end results arise from a combination of intent and many facets of competence such as quality of insight, planning, competence, maintenance, response to feedback and many others. So I won’t try to differentiate intent from competence and will just stick to casual amateur observation of the result. In order to facilitate score-keeping of the value of their various acts, I’ll use a scale from very harmful to very beneficial, -10 to +10.

Google (I can’t bring myself to discuss Alphabet) gave us all an enormous gift of saved time, improved productivity and better self-fulfilment by effectively replacing a day in the library with a 5 second online search. We can all do far more and live richer lives as a result. They have continued to build on that since, adding extra features and improved scope. It’s far from perfect, but it is a hell of a lot better than we had before. Score: +10

Searches give Google a huge and growing data pool covering the most intimate details of every aspect of our everyday lives. You sort of trust them not to blackmail you or trash your life, but you know they could. The fact remains that they actually haven’t. It is possible that they might be waiting for the right moment to destroy the world, but it seems unlikely. Taking all our intimate data but choosing not to end the world yet: Score +9

On the other hand, they didn’t do either of those things purely through altruism. We all pay a massive price: advertising. Advertising is like a tax. Almost every time you buy something, part of the price you pay goes to advertisers. I say almost because Futurizon has never paid a penny yet for advertising and yet we have sold lots, and I assume that many other organisations can say the same, but most do advertise, and altogether that siphons a huge amount from our economy. Google takes lots of advertising revenue, but if they didn’t take it, other advertisers would, so I can only give a smallish negative for that: Score -3

That isn’t the only cost though. We all spend very significant time getting rid of ads, wasting time by clicking on them, finding, downloading and configuring ad-blockers to stop them, re-configuring them to get entry to sites that try to stop us from using ad-blockers, and often paying per MB for unsolicited ad downloads to our mobiles. I don’t need to quantify that to give all that a score of -9.

They are still 7 in credit so they can’t moan too much.

Tax? They seem quite good at minimizing their tax contributions, while staying within the letter of the law, while also paying good lawyers to argue what the letter of the law actually says. Well, most of us try at least a bit to avoid paying taxes we don’t have to pay. Google claims to be doing us all a huge favor by casting light on the gaping holes in international tax law that let them do it, much like a mugger nicely shows you the consequences of inadequate police coverage by enthusiastically mugging you. Noting the huge economic problems caused across the world by global corporates paying far less tax than would seem reasonable to the average small-business-owner, I can’t honestly see how this could live comfortably with their do-no evil mantra. Score: -8

On the other hand, if they paid all that tax, we all know governments would cheerfully waste most of it. Instead, Google chooses to do some interesting things with it. They gave us Google Earth, which at least morally cancels out their ‘accidental’ uploading of everyone’s wireless data as their street-view cars went past.They have developed self-driving cars. They have bought and helped develop Deep-mind and their quantum computer. They have done quite a bit for renewable energy. They have spent some on high altitude communications planes supposedly to bring internet to the rural parts of the developing world. When I were a lad, I wanted to be a rich bastard so I could do all that. Now, I watch as the wealthy owners of these big companies do it instead. I am fairly happy with that. I get the results and didn’t have to make the effort. We get less tax, but at least we get some nice toys. Almost cancels. Score +6

They are trying to use their AI to analyse massive data pools of medical records to improve medicine. Score +2

They are also building their databases more while doing that but we don’t yet see the downside. We have to take what they are doing on trust until evidence shows otherwise.

Google has tried and failed at many things that were going to change the world and didn’t, but at least they tried. Most of us don’t even try. Score +2

Oh yes, they bought YouTube, so I should factor that in. Mostly harmless and can be fun. Score: +2

Almost forgot Gmail too. Score +3

I’m done. Total Google contribution to humanity: +14

Well done! Could do even better.

I’ve almost certainly overlooked some big pluses and minuses, but I’ll leave it here for now.

Now Facebook.

It’s obviously a good social network site if you want that sort of thing. It lets people keep in touch with each other, find old friends and make new ones. It lets others advertise their products and services, and others to find or spread news. That’s all well and good and even if I and many other people don’t want it, many others do, so it deserves a good score, even if it isn’t as fantastic as Google’s search, that almost everyone uses, all the time. Score +5

Connected, but separate from simply keeping in touch, is the enormous pleasure value people presumably get from socializing. Not me personally, but ‘people’. Score +8

On the downside: Quite a lot of problems result from people, especially teens, spending too much time on Facebook. I won’t reproduce the results of all the proper academic  studies here, but we’ve all seen various negative reports: people get lower grades in their exams, people get bullied, people become socially competitive – boasting about their successes while other people feel insecure or depressed when others seem to be doing better, or are prettier, or have more friends. Keeping in touch is good, but cutting bits off others’ egos to build your own isn’t. It is hard not to conclude that the negative uses of keeping in touch outweigh the positive ones. Long-lived bad-feelings outweigh short-lived ego-boosts. Score: -8

Within a few years of birth, Facebook evolved from a keeping-in-touch platform to a general purpose mini-web. Many people were using Facebook to do almost everything that others would do on the entire web. Being in a broom cupboard is fine for 5 minutes if you’re playing hide and seek, but it is not desirable as a permanent state. Still, it is optional, so isn’t that bad per se: Score: -3

In the last 2 or 3 years, it has evolved further, albeit probably unintentionally, to become a political bubble, as has become very obvious in Brexit and the US Presidential Election, though it was already apparent well before those. Facebook may not have caused the increasing divide we are seeing between left and right, across the whole of the West, but it amplifies it. Again, I am not implying any intent, just observing the result. Most people follow people and media that echoes their own value judgments. They prefer resonance to dissonance. They prefer to have their views reaffirmed than to be disputed. When people find a comfortable bubble where they feel they belong, and stay there, it is easy for tribalism to take root and flourish, with demonization of the other not far behind. We are now seeing that in our bathtub society, with two extremes and a rapidly shallowing in-between that was not long ago the vast majority. Facebook didn’t create human nature; rather, it is a victim of it, but nonetheless it provides a near-monopoly social network that facilitates such political bubbles and their isolation while doing far too little to encourage integration in spite of its plentiful resources. Dangerous and Not Good. Score -10

On building databases of details of our innermost lives, managing not to use the data to destroy our lives but instead only using it to sell ads, they compare with Google. I’ll score that the same total for the same reasons: Net Score -3

Tax? Quantities are different, but eagerness to avoid tax seems similar to Google. Principles matter. So same score: -8

Assorted messaging qualifies as additional to the pure social networking side I think so I’ll generously give them an extra bit for that: Score +2

They occasionally do good things with it like Google though. They also are developing a high altitude internet, and are playing with space exploration. Tiny bit of AI stuff, but not much else has crossed my consciousness. I think it is far less than Google but still positive, so I’ll score: +3

I honestly can’t think of any other significant contributions from Facebook to make the balance more positive, and I tried. I think they want to make a positive contribution, but are too focused on income to tackle the social negatives properly.

Total Facebook contribution to humanity: -14.

Oh dear! Must do better.

Conclusion: We’d be a lot worse off without Google. Even with their faults, they still make a great contribution to humankind. Maybe not quite a ‘do no evil’ rating, but certainly they qualify for ‘do net good’. On the other hand, sadly, I have to say that my analysis suggests we’d be a lot better off without Facebook. As much better off without them as we benefit by having Google.

If I have left something major out, good or bad, for either company please feel free to add your comments. I have deliberately left out their backing of their own political leanings and biases because whether you think they are good or bad depends where you are coming from. They’d only score about +/-3 anyway, which isn’t a game changer.

 

 

A potential architectural nightmare

I read in the papers that Google’s boss has rejected ‘boring’ plans for their London HQ. Hooray! Larry Page says he wants something that will be worthy of standing 100 years. I don’t always agree with Google but I certainly approve on this occasion. Given their normal style choices for other buildings, I have every confidence that their new building will be gorgeous, but what if I’m wrong?

In spite of the best efforts of Prince Charles, London has become a truly 21st century city. The new tall buildings are gorgeous and awe-inspiring as they should be. Whether they will be here in 100 years I don’t much care, but they certainly show off what can be done today, rather than poorly mimicking what could be done in the 16th century.

I’ve always loved modern architecture since I was a child (I like some older styles too, especially Gaudi’s Sagrada Familia in Barcelona). Stainless steel and glass are simple materials but used well, they can make beautiful structures. Since the Lloyds building opened up the new era, many impressive buildings have appeared. Modern materials have very well-known physical properties and high manufacturing consistency, so can be used at their full engineering potential.

Materials technology is developing quickly and won’t slow down any time soon. Recently discovered materials such as graphene will dramatically improve what can be done. Reliable electronics will too. If you could be certain that a device will always perform properly even when there is a local power cut, and is immune to hacking, then ultra-fast electromagnetic lifts could result. You could be accelerated downwards at 2.5g and the lift could rotate and slow you down at 0.5g in the slowing phase, then you would feel a constant weight all the way down but would reach high speed on a long descent. Cables just wouldn’t be able to do such a thing when we get building that are many kilometers high.

Google could only build with materials that exist now or could be reliable enough for building use by construction time. They can’t use graphene tension members or plasma windows or things that won’t even be invented for decades. Whatever they do, the materials and techniques will not remain state of the art for long. That means there is even more importance in making something that looks impressive. Technology dates quickly, style lasts much longer. So for possibly the first time ever, I’d recommend going for impressive style over substance.

There is an alternative; to go for a design that is adaptable, that can change as technology permits. That is not without penalty though, because making something that has to be adaptive restricts the design options.

I discussed plasma glass in: https://timeguide.wordpress.com/2013/11/01/will-plasma-be-the-new-glass/

I don’t really know if it will be feasible, but it might be.

Carbon foam could be made less dense than air, or even helium for that matter, so could make buildings with sections that float (a bit like the city in the game Bioshock Infinite).

Dynamic magnetic levitation could allow features that hover or move about. Again, this would need ultra-reliable electronics or else things would be falling on people. Lightweight graphene or carbon nanotube composite panels would provide both structural strength and the means to conduct the electricity to make the magnetic fields.

Light emission will remain an important feature. We already see some superb uses of lighting, but as the technology to produce light continues to improve, we will see ever more interesting and powerful effects. LEDs and lasers dominate today, and holograms are starting to develop again, but none of these existed until half a century ago. Even futurologists can only talk about things that exist at least in concept already, but many of the things that will dominate architecture in 50-100 years have probably not even been thought of yet. Obviously, I can’t list them. However, with a base level assumption that we will have at the very least free-floating panels and holograms floating around the building, and very likely various plasma constructions too, the far future building will be potentially very visually stimulating.

It will therefore be hard for Google to make a building today that would hold its own against what we can build in 50 or 100 years. Hard, but not impossible. Some of the most impressive structures in the world were built hundreds or even thousands of years ago.

A lighter form of adaptability is to use augmented reality. Buildings could have avatars just as people can. This is where the Google dream building could potentially become an architectural nightmare if they make another glass-style error.

A building might emit a 3D digital aura designed by its owners, or the user might have one superimposed by a third-party digital architecture service, based on their own architectural preferences, or digital architectural overlays could be hijacked by marketers or state services as just another platform to advertise. Clearly, this form of adaptation cannot easily be guaranteed to stay in the control of the building owners.

On the other hand, this one is for Google. Google and advertising are well acquainted. Maybe they could use their entire building surface as a huge personalised augmented reality advertising banner. They will know by image search who all the passers-by are, will know all aspects of their lives, and can customize ads to their desires as they walk past.

So the nightmare for the new Google building is not that the building will be boring, but that it is invisible, replaced by a personalized building-sized advertisement.

 

Google is wrong. We don’t all want gadgets that predict our needs.

In the early 1990s, lots of people started talking about future tech that would work out what we want and make it happen. A whole batch of new ideas came out – internet fridges, smart waste-baskets, the ability to control your air conditioning from the office or open and close curtains when you’re away on holiday. 25 years on almost and we still see just a trickle of prototypes, followed by a tsunami of apathy from the customer base.

Do you want an internet fridge, that orders milk when you’re running out, or speaks to you all the time telling you what you’re short of, or sends messages to your phone when you are shopping? I certainly don’t. It would be extremely irritating. It would crash frequently. If I forget to clean the sensors it won’t work. If I don’t regularly update the software, and update the security, and get it serviced, it won’t work. It will ask me for passwords. If my smart loo notices I’m putting on weight, the fridge will refuse to open, and tell the microwave and cooker too so that they won’t cook my lunch. It will tell my credit card not to let me buy chocolate bars or ice cream. It will be a week before kitchen rage sets in and I take a hammer to it. The smart waste bin will also be covered in tomato sauce from bean cans held in a hundred orientations until the sensor finally recognizes the scrap of bar-code that hasn’t been ripped off. Trust me, we looked at all this decades ago and found the whole idea wanting. A few show-off early adopters want it to show how cool and trendy they are, then they’ll turn it off when no-one is watching.

EDIT: example of security risks from smart devices (this one has since been fixed) http://www.bbc.co.uk/news/technology-28208905

If I am with my best friend, who has known me for 30 years, or my wife, who also knows me quite well, they ask me what I want, they discuss options with me. They don’t think they know best and just decide things. If they did, they’d soon get moaned at. If I don’t want my wife or my best friend to assume they know what I want best, why would I want gadgets to do that?

The first thing I did after checking out my smart TV was to disconnect it from the network so that it won’t upload anything and won’t get hacked or infected with viruses. Lots of people have complained about new adverts on TV that control their new xBoxes via the Kinect voice recognition. The ‘smart’ TV receiver might be switched off as that happens. I am already sick of things turning themselves off without my consent because they think they know what I want.

They don’t know what is best. They don’t know what I want. Google doesn’t either. Their many ideas about giving lots of information it thinks I want while I am out are also things I will not welcome. Is the future of UI gadgets that predict your needs, as Wired says Google thinks? No, it isn’t. What I want is a really intuitive interface so I can ask for what I want, when I want it. The very last thing I want is an idiot device thinking it knows better than I do.

We are not there yet. We are nowhere near there yet. Until we are, let me make my own decisions. PLEASE!