If you want a more detailed answer:
A long time ago when the web was young, we all hoped networking would make a better world. Everyone would know of all the bad things going on and would all group together and stop them. With nowhere to hide, oppressors would stop oppressing. 25 years on…
Since then, we’ve had spectacularly premature announcements of how the internet and social networking in particular was responsible for bringing imminent peace in the world as the Arab spring emerged, followed not long after with proof of the naivety of such assumptions.
The pretty good global social networking we already have has also failed to eradicate oppression of women in large swathes of the world, hasn’t solved hunger or ensured universal supply of clean fresh water. It has however allowed ISIS to recruit better and spread their propaganda, and may be responsible for much of the political breakdown we are now seeing, with communities at each others’ throats that used to get along in mutual live-and-let-live.
The nets have so far failed to deliver on their promise, but that doesn’t necessarily mean they never will. On the other hand, the evidence so far suggests that many people simply misunderstood the consequences of letting people communicate better. A very large number of people believe you can solve any problem by talking about it. It clearly isn’t actually true.
The assumption that if only you would take the time to get to know other people and understand their point of view, you would get on well and live peacefully and all problems will somehow evaporate if only you talk, is simply wrong. People on both sides must want to solve the problem to make that work. If only one side wants to solve it, talking about it can actually increase conflict.
Talking helps people understand what they have in common, but it also exposes and potentially reinforces those areas where they differ. I believe that is why we experience such vicious political debate lately. The people on each side, in each tribe if you like, can find one another, communicate, bond, and identify a common enemy. With lots of new-found allies, they feel more confident to attack, more confident of the size of their tribe, and of their moral superiority, assured via frequent reinforcement of their ideas.
Then as in much tribal warfare over millennia, it is no longer enough to find a peace agreement, the other side must now be belittled, demonized, subjugated and destroyed. That is a very real impact of the net, magnifying the tribal conflicts built into human nature. Talking can be good but it can also become counterproductive, revealing weaknesses, magnifying differences, and fostering hatred when there was once indifference.
Given that increasing communication is very two-sided, making it better and better might not help peace and love to prosper. Think about that a bit more. Suppose ISIS, instead of the basic marketing videos they use today, were to use a fully immersive virtual reality vision of the world they want to create, sanitized to show and enhance those areas of their vision that they want recruits to see. Suppose recruits could see how they might flourish and reign supreme over us infidel enemies, eradicating us while choosing which 72 virgins to have. Is that improving communications likely to help eradicate terrorism, or to increase it?
Sure, we can talk better to our enemies to discuss solutions and understand their ways and cultures so we can empathize better. Will that make peace with ISIS? Of course it won’t. Only the looniest and most naive would think otherwise.
What about less extreme situations? We have everyday tribalism all around all the time but we now also have social reinforcement via social networks. People who once thought they had minority viewpoints so kept relatively quiet can now find others with similar views, then feel more powerful and become more vocal and even aggressive. If you are the only one in a village with an extreme view, you might have previously self censored to avoid being ostracized. If you become part of a worldwide community of millions of like mind, it is more tempting to air those views and become an activist, knowing you have backup. With the added potential anonymity conferred by the network and no fear of physical attack, some people become more aggressive.
So social networks have increased the potential for tribal aggression as well as making people more aware of the world around them. On balance, it seems that tribal forces increase more than the forces to reduce oppression. Even those who claim to be defending others often do so more aggressively. Gentle persuasion is frequently replaced by inquisitions, witch hunts, fierce and destructive attacks.
If so, social networking is a bad thing overall in terms of peaceful coexistence. Meeting new people and staying in touch with friends and family still remain strongly beneficial to personal emotional well-being and also to cohesion within tribes. It is the combination of the enhanced personal feeling of security and the consequential bravery to engage in tribal conflict that is dangerous.
We see this new conflict in politics, religion, sexual attitudes, gender relations, racial conflicts, cultural conflicts, age, even in adherence to secular religions such as warmism. But especially in politics now; left and right no longer tolerate each other and the level of aggression between them increases continually.
If this increasing aggression and intolerance is really due to better social networking, then it is likely to get even worse as more and more people worldwide come online for longer and learn to use social networking tools more effectively.
As activists see more evidence that networking use produces results and reinforces their tribe and their effectiveness, they will do more of it. More activism will produce more extremism, leading to even more activism and more extremism. This circle of reinforcement might be very hard to escape. We may be doomed to more and more extremism, more aggressive relations between groups with different opinions, a society that is highly intolerant, and potentially unstable.
It is very sad that the optimism of the early net has been replaced by the stark reality of human nature. Tribal warfare goes back millennia, but was kept in check by geographic separation. Now that global migration and advanced social networking are mixing the tribes together, the inevitable conflicts are given a new and better equipped battlefield.